privacy policy

What information do we collect?
We collect information about you when you voluntarily purchase items on this website, sign up to our mailing list or complete our contact forms.
 
Cookies
We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
 

What 3rd Party Cookies Collect Cookies
We use third-party services, including Google, Adform and Bing, which may use cookies and similar technologies for analytics, advertising, advertising measurement and, where applicable, personalised advertising.

Google services may include Google Analytics, Google Tag Manager and Google advertising services, including DoubleClick. These services may collect information about your use of our website and may use cookies or similar technologies for analytics, advertising and measuring the effectiveness of advertising.

Information about managing or opting out of Google’s advertising personalisation can be found here:

Google: https://support.google.com/adwords/answer/2549063?hl=en-GB

Adform: https://site.adform.com/privacy-policy-opt-out

Bing: https://advertise.bingads.microsoft.com/en-gb/resources/policies/opt-out-of-the-bing-ads-optimization-program

 

Google Maps and Places API
Our website uses Google Maps Platform, including the Google Places API, to provide an address search facility that helps customers find delivery addresses and Eircodes.

When you use the address search, information that you enter into the search field may be sent to Google to provide address suggestions and address information. Google may also collect technical information associated with requests to its services, such as IP address and information relating to use of the service.

The Google Maps Platform services are provided by Google and are subject to Google’s Privacy Policy and Google Maps Platform Terms of Service.

The address search is provided as a convenience to help customers identify a delivery address and Eircode. An Eircode may not be available for every address, and the information returned by Google may not always be complete or accurate. Customers should check the address and Eircode carefully before submitting an order.

For more information about how Google processes information, please refer to Google’s Privacy Policy and Google Maps Platform Terms of Service.

 
What personal information do you collect?
We collect and process personal information, such as names, emails, address and telephone numbers which are required for our sales and delivery. These are collected when you purchase something from this website and when you get in touch using our web forms.
 
We may use the information you voluntarily submit to:
  • Send occasional company updates and newsletters
  • To provide you with information about the services we offer
You can ask to be removed from our mailing list at any time by emailing info@mermaidflorist.ie
 
Disclosure
We do not sell your personal information. We may share information with third-party service providers where necessary to provide website, payment, delivery, analytics or other services, or where required by law.